WEBSITE MAINTENANCE PLANS

Assurance Program

Maintaining a website offers several benefits and serves various purposes for individuals and businesses.

Why Do I Need A Website Maintenance Plan?

Online Presence

A website provides you with an online presence, allowing people to find and learn about you or your business. In today’s digital age, having an online presence is crucial for visibility and credibility.

Accessibility

A website ensures that your information, products, or services are accessible to a global audience 24/7. It allows potential customers or visitors to learn about your offerings and interact with your content at their convenience.

Branding & Credibility

A well-designed website helps establish and reinforce your brand identity. It allows you to showcase your unique selling points, display your portfolio, highlight customer testimonials, and provide valuable information that builds trust and credibility with your audience.

Communication & Engagement

Websites serve as a platform for communication and engagement with your audience. You can provide contact information, offer customer support, enable feedback mechanisms, and even integrate social media platforms to encourage interaction and dialogue.

Marketing

You should use your website to share valuable content, run campaigns, capture leads or sell products or services.

Search Engine Visibility

Maintaining a website with quality content and proper search engine optimization (SEO) techniques improves your chances of ranking higher in search engine results. This increases your visibility and the likelihood of attracting organic traffic to your site.

Analytics & Insights

Websites allow you to gather valuable data and insights about your visitors. You can utilize web analytics tools to track website traffic, user behavior, demographics, and other metrics. This information can help you make informed decisions and optimize your website and marketing strategies.

Adaptability & Scalability

A website offers flexibility and scalability, allowing you to adapt to changing business needs and expand your online presence as your business grows. You can easily update and add new content, features, or functionalities to meet evolving requirements.

Website Maintenance Plan Details

AGENCY shall deliver website maintenance services for CLIENT in accordance with the following terms.

Six (6) months of website maintenance services.

30-day cancellation notification requested

Automatically billed monthly via PayPal

The following monthly services are addressed plus any custom matters will be addressed.

Website Maintenance Process

BACKUP

While most website hosting plans include a website backup, The Def3 team will complete back-up of the website during the updating process. This allows for nearly immediate restoration in case plugin or software conflicts occur.

UPDATE (Software)

Website software versions, such as PHP, WordPress Versions are upgraded frequently.

UPDATE (Plugins)

Def3 will update all plugins & ensures that plugin that updates do not conflict with the PHP and WordPress versions of the website.

MONITOR & CLEAN

Def3 will monitor & clean the most common forms of Malware attacks so your website does not incur downtime

FIX & REPAIR

any errors that may result from these monthly software updates.

SITE SPEED

Monthly site speed checks and any fixes needed to improve loading time.

GOOGLE RE-SUBMISSION

When changes or updates are made to any website, it is critical to resubmit the website to Google for “re-indexing.”
“Indexing” refers to the act of scraping a website to validate many aspects of the website performance and errors.

ERROR CORRECTIONS

Inevitably, Google will highlight both critical and non-critical aspects of its observations of your website. These errors shall be corrected by the Def3 team as they arise monthly.
Any structural requirements may require additional budget but infrequently occurs.

REPORTING

Def3 will provide a status update at the conclusion of each month with the details of the monthly activity.

ONGOING SUPPORT

One (1) hour per month of website modifications including copy changes & imagery.

Investment $300 / month

Monthly prepayment is required via the automated billing via PayPal.

CLIENT shall never be charged for any additional services without express written approval.
Def3’s website development & maintenance services, beyond the scope of this Agreement, shall be billed at a rate of $135 per hour for existing clients.

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